Job Skills Customer Service. Good customer service is a revenue generator. What are good customer service skills and how can you obtain them?
At the heart of great customer service is the way we interact with our customers. As a skill set, customer service entails several qualities like active listening, empathy. For a Customer Service Representative resume, your reverse-chronological work history should be the focus, with your education history and skills coming in second place.
To be successful at their job, a customer service representative has to possess a certain set of skills.
We have put together a customer service skills list that your representatives need, according to Think they don't need to be persuasive to get the job done?
What does a customer service resume require? For a Customer Service Representative resume, your reverse-chronological work history should be the focus, with your education history and skills coming in second place. Are there special skills you should include?